Does Stanley Steamer do a good job of cleaning carpets?

They did my home for the first time 2 weeks ago, and I'm not super-impressed. They wouldn't move ANY furniture (though they said they would move all but heavy dressers sofas, etc), they didn't clean up to the edge by the furniture, they couldn't get out any of the debris (play doh, candle wax dots, etc), and the odor eliminator was really more of a fragrance mask that lasted only 3 days. They came on time, but did not respond to my email inquiries (made the reservation via internet) at all, and it took them 2 days to respond to my phone calls, even though I called the franchise directly. One of the operators was a little scary-looking, so I'm glad they were both frightened of my German Shepherd, because you almost felt like he was casing the joint! I've had Sears cleaning service and Service Master in the past, and Service Master was by far the most thorough.
Does Stanley Steamer do a good job of cleaning carpets?
Thanks! If you use them, I hope your local franchiser leaves you more satisfied than did mine. Report Abuse

Reply:Well no. My dad owns a Carpet Cleaning Business in Michigan and they do alot better job, We have heard that from every single person that has used stanley steamer before us. We move all furniture and everything. I dont recommend them But whatever i guess there ok Report Abuse

Reply:Yes, but beware if you think the discount certificate or advertised cost will be what you will pay. My discount wasn't honored at all. They will also encourage to buy their products to keep your carpet looking good. You are better off doing it yourself with a rental machine.
Reply:I've had good and bad experiences with them. I think it just depends on the proprietor.
Reply:they did a great job on my couch,love seat . honored cheap coupon , paid attention to every detail. they may be individually owned franchises. verify about the coupon and get names and numbers when you call. check with bbb.
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